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Our services

All of our services in one place. Each one shows who it's for, what's included and how it's paid.

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Services by type

Community & living

Supported Living Services

A safe stable home, with help for daily tasks, medicines and health care.

  • How it's paid: Through your health plan
See details about Supported Living Services
Who it's for
People who need daily support to live safely in a home in the community.
What's included
  • Help with daily routines and ADLs, like bathing, dressing and eating
  • Medication and health coordination
  • Taking part in community activities
  • Building life skills
How it's paid
Usually paid through your NC Medicaid health plan. Which plan pays depends on the service and your plan, and the plan has to approve it first. We'll help you check.

1915(i) Community Living & Supports

Support built around the person, so they can do more on their own at home and in the community.

  • How it's paid: Through your health plan
See details about 1915(i) Community Living & Supports
Who it's for
People with a Tailored Plan who want to build independence at home and in the community.
What's included
  • A support plan built around the person's goals
  • Help at home and out in the community
  • Practice with everyday skills
How it's paid
Usually paid through your NC Medicaid health plan. Which plan pays depends on the service and your plan, and the plan has to approve it first. We'll help you check.

Community Transitioning

One-time help moving from an institution or unstable home into a home in the community.

  • How it's paid: Through your health plan
See details about Community Transitioning
Who it's for
People leaving an institution or an unstable home who are moving into community living.
What's included
  • Planning the move
  • One-time help getting settled in the new home
How it's paid
Usually paid through your NC Medicaid health plan. Which plan pays depends on the service and your plan, and the plan has to approve it first. We'll help you check.

Day Supports

Planned daytime activities to learn, do more on your own and be part of the community.

  • How it's paid: Through your health plan
See details about Day Supports
Who it's for
People who want structured activities during the day, with time to learn and connect with others.
What's included
  • Activities planned around personal goals
  • Time with other people
  • Outings and activities in the community
How it's paid
Usually paid through your NC Medicaid health plan. Which plan pays depends on the service and your plan, and the plan has to approve it first. We'll help you check.

Caregiver & family relief

Respite Support / Caregiver Relief

A break for caregivers, while the person you care for gets safe, structured support.

  • How it's paid: Through your health plan
  • Adults & children
See details about Respite Support / Caregiver Relief
Who it's for
Families and caregivers of adults and children who need a break.
What's included
  • Short or longer breaks for caregivers
  • Safe, structured support for the person you care for
  • Less stress for caregivers, and stronger families
How it's paid
Usually paid through your NC Medicaid health plan. Which plan pays depends on the service and your plan, and the plan has to approve it first. We'll help you check.

Community Networking

Help taking part in the community, meeting people and building a fuller life.

  • How it's paid: Through your health plan
See details about Community Networking
Who it's for
People who want to join community activities and make new connections.
What's included
  • Finding activities and groups that fit the person
  • Support to take part
  • Building friendships and connections
How it's paid
Usually paid through your NC Medicaid health plan. Which plan pays depends on the service and your plan, and the plan has to approve it first. We'll help you check.

Individual & peer training

Individual Support & Life Skills Training

Hands-on practice with everyday skills, so the person can do more on their own at home and in the community.

  • How it's paid: Through your health plan
See details about Individual Support & Life Skills Training
Who it's for
People who want to build practical skills for daily living.
What's included
  • Practice with daily living skills
  • Skills for getting around in the community
  • Support that fits the person's goals
How it's paid
Usually paid through your NC Medicaid health plan. Which plan pays depends on the service and your plan, and the plan has to approve it first. We'll help you check.

Peer Support Services

Support from trained staff with lived experience, for recovery and community life.

  • How it's paid: Through your health plan
See details about Peer Support Services
Who it's for
People working on their recovery who want support from someone who has been there.
What's included
  • One-on-one support from a trained peer
  • Help speaking up for your own needs
  • Connecting with the community
How it's paid
Usually paid through your NC Medicaid health plan. Which plan pays depends on the service and your plan, and the plan has to approve it first. We'll help you check.

Who can get services

Many of our services are paid for by NC Medicaid. To get them:

  • The person needs NC Medicaid.
  • Their health plan has to approve the service.
  • 1915(i) services need a Tailored Plan, or NC Medicaid Direct for some people. Standard Plans don't cover them.

Not sure if you qualify? Call us at +1 (607) 353-9368. We'll check together. You can also see the Medicaid plans we work with.

Words we use

A few terms you'll see on this site.

What is 1915(i)?

1915(i) is a NC Medicaid program. It pays for support at home and in the community for people with mental health conditions, substance use disorders, intellectual and developmental disabilities (IDD) or traumatic brain injuries (TBI). It comes through Tailored Plans, or NC Medicaid Direct for some people. Standard Plans don't cover it.

What are ADLs?

ADLs are activities of daily living. They're everyday tasks like bathing, dressing, eating and moving around the home.

What is respite?

Respite is a break for caregivers. A trained person supports the one you care for, so you can rest.

What is a Tailored Plan?

A Tailored Plan is a type of NC Medicaid health plan for people with more serious mental health needs, substance use disorders, IDD or TBI. Tailored Plans cover 1915(i) services.

Have questions about a service?

We'll help you figure out what fits and how it's paid.

Request supportCall +1 (607) 353-9368