Request support
Request support
Tell us a little about who needs support. We'll call you back, usually within one business day.
Call or email us
Call +1 (607) 353-9368 or email [email protected].
If this is an emergency, call 911. For a mental health or substance use crisis, call or text 988.
What happens next
Step 1: We call you
Usually within one business day. We listen and answer your questions.
Step 2: We check eligibility together
We look at your needs and your Medicaid plan with you.
Step 3: We build a support plan
We plan the support with you and your family.
Other ways to reach us
Prefer to talk? Call us during office hours.
- +1 (607) 353-9368
- [email protected]
- Monday to Friday, 8:00 am to 5:00 pm
- 8512 Oak Dr. NE, Charlotte, NC 28269
If this is an emergency, call 911. For a mental health or substance use crisis, call or text 988.