Building Bonds. Empowering Lives. Together, We Rise.

Open roles

• Direct careFlexible hours

  Direct Support Professional

  • Charlotte and Mecklenburg County, NC, at clients' homes and in the community
  • $9 to $17 an hour, based on experience and shift type (1099 contractor)
  • Flexible hours

  Give hands-on, person-centered support that helps people build life skills, stay safe and take part in their community, following each person's plan.

  What you'll do

  • Work on each person's plan goals for daily living, self-care, home care and community skills
  • Help with hygiene, bathing, dressing, grooming, moving safely and meals, with dignity and respect
  • Go with people to outings, activities and appointments, and help them stay close to family and friends
  • Give families and caregivers a break with respite care
  • Clock each visit in the OnTarget EVV app where the service happens, and write a service note within 24 hours
  • Tell the QP right away about incidents or changes in a person's health, behavior or surroundings

  What you need

  • High school diploma or GED, and 18 or older
  • 6 months to 1 year of direct support or personal care experience preferred
  • Hands-on CPR and First Aid certification
  • Finish our required training before you start
  • Able to pass background, NC Health Care Personnel Registry and exclusion checks
  • A driver's license, a reliable car and auto insurance if you drive clients
  • A smartphone for the OnTarget EVV app
  • Able to lift up to 50 pounds, bend, reach, push wheelchairs and help with transfers

  Apply now for Direct Support Professional (opens in a new tab)

• LeadershipLive-in

  Live-In House Manager

  • Charlotte, NC, living at one of our supported living homes
  • $5,000 a month (1099 contractor), with a $250 a month raise each time the program grows, like more people served or a new home. Room and board at the home is $250 a month
  • Live-in

  Live at one of our supported living homes as its steady anchor, with about 70 to 75 on-duty hours a week. Keep residents safe, support their goals and make a warm, structured home.

  What you'll do

  • Support each resident's physical, emotional and social needs, following their person-centered plan
  • Help residents with daily routines, household tasks, life skills and community activities
  • Keep the home safe, follow RasCare and state rules, and tell the QP right away about incidents or changes
  • Run the home day to day, including supplies and expense records
  • Work with the Program Manager, QP and direct support staff on coverage, so residents get steady care

  What you need

  • High school diploma or GED
  • 2 or more years in direct support, supported living or human services preferred
  • Knowledge of person-centered care and supported living rules
  • A driver's license and reliable transportation
  • CPR and First Aid certification, or willing to get it
  • Able to pass background, registry and exclusion checks

  Apply now for Live-In House Manager (opens in a new tab)

• OperationsPart-time

  Operations Lead

  • Charlotte, NC, hybrid with visits to our homes
  • $20 to $25 an hour, based on experience (1099 contractor)
  • Part-time

  Keep our day-to-day work running, from staff schedules and new-hire training to intake, home visits and compliance. This role can grow as RasCare grows.

  What you'll do

  • Oversee staff and home schedules with the Program Manager, fill gaps and handle call-outs
  • Train new hires with the Program Manager and QP, watch staff on shift, check notes, EVV and home standards, and report what you find to the QP
  • Coordinate referrals and intake paperwork with families and care managers
  • Visit our homes with inspection checklists and report safety concerns
  • Track authorizations, credentials and paperwork deadlines, get records ready for audits and follow up on corrective actions
  • Help the Executive Director with scheduling, reports and records. Clinical and spending decisions stay with the Executive Director and QP

  What you need

  • 3 or more years in human services, behavioral health, IDD services, or health care administration or operations
  • Knowledge of NC Medicaid service authorizations, documentation rules, incident reporting and person-centered planning
  • Strong organization, follow-through and writing skills
  • Comfortable with Google Workspace and EVV or electronic health record systems
  • HIPAA training
  • A driver's license, a clean driving record and auto insurance
  • Able to pass background, NC Health Care Personnel Registry and exclusion checks
  • Nice to have: a degree in human services or health administration, LME/MCO, OnTarget or Therap experience, or QP eligibility

  Apply now for Operations Lead (opens in a new tab)

• LeadershipFlexible hours

  Program Manager, Supported Living

  • Charlotte, NC, on site at our supported living homes
  • $5,200 to $5,600 a month, based on experience (1099 contractor), with a $250 a month raise each time the program grows, like more people served or a new home
  • Flexible hours

  Lead the day-to-day running of our supported living homes, so each person gets safe, steady, person-centered support. Usually 25 to 40 or more hours a week, with 3 days a week at the homes and the rest remote.

  What you'll do

  • Manage daily operations and care across all our supported living homes
  • Follow safety, state and RasCare rules, solve problems in the homes and keep each home a positive place
  • Build monthly staff schedules, keep each home properly staffed and run the on-call rotation for after-hours needs
  • Guide and support direct support staff, and fill shifts during call-outs
  • Manage house budgets and expense records, and keep food, household, medical and PPE supplies stocked

  What you need

  • High school diploma or GED
  • 2 or more years leading in direct support, supported living or human services preferred
  • Knowledge of supported living rules, person-centered care and shift coverage
  • Strong organization, scheduling, budgeting and problem-solving skills
  • A driver's license and reliable transportation
  • CPR and First Aid certification, or willing to get it
  • Able to pass background, registry and exclusion checks

  Apply now for Program Manager, Supported Living (opens in a new tab)

• ClinicalPart-time

  Qualified Professional (QP) / Clinical Supervisor

  • Charlotte and Mecklenburg County, NC, in the field and remote
  • $25 an hour (1099 contractor)
  • Part-time

  Lead clinical oversight for our Medicaid home and community services. Write person-centered plans and supervise direct support staff, following NC rule 10A NCAC 27G .0104 and NC Medicaid rules. This is one part-time position.

  What you'll do

  • Do assessments, and write, review and update person-centered plans and service plans with measurable goals
  • Visit and review direct support staff, associate professionals and peer support staff in person every month and every quarter
  • Review service notes and EVV time logs in OnTarget before billing
  • Sort and look into Level I, II and III incidents, file IRIS reports on time and follow up on corrective action plans
  • Work with families, guardians, care managers and LME/MCOs
  • Travel to homes and the community up to 60% of the time, and do paperwork remotely

  What you need

  • A degree and experience that meet the NC rule for QPs (10A NCAC 27G .0104). For example, a bachelor's degree in a human services field plus 2 years of full-time experience with the people we serve after the degree, or a bachelor's in another field plus 4 years of full-time experience after the degree
  • Hands-on CPR and First Aid certification
  • A driver's license, a clean driving record and auto insurance
  • Able to stand and walk during field visits, and help with transfers up to 50 pounds with the right technique or equipment
  • Able to pass background, NC Health Care Personnel Registry and exclusion checks

  Apply now for Qualified Professional (QP) / Clinical Supervisor (opens in a new tab)